Designed a human-centered intake process for design team requests, balancing technical feasibility with organizational needs.
Managed the operational aspects of merging three regional UX teams into a unified global organization. Developed new workflows, communication protocols, and cultural integration strategies.
Built cross-functional pod systems for continuous innovation that balance exploration with operational excellence.
Applied anthropological methods to understand and resolve cross-cultural communication challenges in distributed teams.
2016-Current
2026: AI Experience, Associate Director
2025: Innovation Blueprint Lead
2021: DesignOps Manager
2019: DesignOps Lead
2016: Interaction Designer
2014-2016
Designer, Founder
2016
Marketing Designer (freelance)
2014-2015
Social Media Content Designer
2012-2014
Graphic Designer
Fall 2026-present
Master of Arts, Anthropology
2025-2026
Jan-Apr 2026: Human Behaviour in Organisations (CET)
Jul-Nov 2025: Sociolinguistics & Education (CET)
May-Aug 2016
Web Development Immersive
2008-2012
Bachelor of Fine Arts (Visual Communication)
2004-2007
Diploma in Mass Communications