Working in the middle
Why the alignment problem will never be solved, only managed continuously.
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Designing the senior IC leadership pathway
Why excellent ICs often run out of road in corporate structures, what middle leaders can realistically create for them
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The strategic case for good faith
What you actually gain by not assuming the worst — and when that's harder than it sounds.
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Public media closing and parallels to UX
About how sub-disciplines evolve from broad fields like Anthropology, and vice versa
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DesignOps as a design discipline
So I’m design human systems instead of software systems now.
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The MVP vs. The learning we needed
Couple of years ago, I stood in front of my colleagues at our internal Agile Day and confidently outlined the tensions between UX practice and agile delivery…
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