Designed a human-centered intake process for design team requests, balancing technical feasibility with organizational needs.
Managed the operational aspects of merging three regional UX teams into a unified global organization. Developed new workflows, communication protocols, and cultural integration strategies.
Built cross-functional pod systems for continuous innovation that balance exploration with operational excellence.
Applied anthropological methods to understand and resolve cross-cultural communication challenges in distributed teams.
Researched and designed interaction patterns for seamless human-AI collaboration in creative workflows.
2016 - Current
2025: Innovation Blueprint Lead
2021: DesignOps Manager
2019: DesignOps Lead
2016: Interaction Designer
2014 - 2016
Designer, Founder
2016
Marketing Designer (freelance)
2014 - 2015
Social Media Content Designer
2012 - 2014
Graphic Designer
May - Aug 2016
Web Development Immersive
2008 - 2012
Bachelor of Fine Arts (Visual Communication)
2004 - 2007
Diploma in Mass Communications